Discounts for new customers until next week
Returns
Returns
Returns
Digital products
Exceptional circumstances
Custom services
Template issues
Digital products
Exceptional circumstances
Custom services
Template issues
Digital products
Exceptional circumstances
Custom services
Template issues
Digital products
All template purchases are non-refundable. Once a digital product is delivered, it cannot be returned or exchanged. By purchasing, you acknowledge that the template is a digital good and is exempt from traditional return policies.
Exceptional circumstances
Refunds may be issued only under the following conditions:
You were charged more than once for the same product
You did not receive access to your purchased template or services due to a technical error on our end
To request a refund for these reasons, please contact us within 7 days of your purchase at hello@framlix.com.
Custom services
Custom setup or integration services (e.g. Shopify implementation) are non-refundable once the work has begun. If you have concerns about custom work, please reach out before the project starts.
Template issues
If you experience technical issues or bugs with a template, we’re here to help. Contact our support team and we’ll do our best to resolve the issue quickly. However, this does not qualify as a reason for a refund.
Zero effort
Verified nutrients
Made in Europe
Zero effort
Verified nutrients
Made in Europe
Zero effort
Verified nutrients
Made in Europe